Rating 4.25 out of 5 (36 ratings in Udemy)

• Log into Salesforce and navigate the interface including Apps and Items (Tabs)
• Describe the four most common objects in Salesforce: Leads, Accounts, Contacts, and Opportunities, as well as the navigation options common across objects
• Create and manage Leads.
• Track activities such as phone calls, planned events, deadlines, and emails related to a Salesforce object (e.g., a Lead, an Opportunity).
• Convert a Lead into an Account, Contact, and Opportunity
• Create and edit Opportunities including progressing through the stages of the sale
• Create your own List Views and mark records as Favorites so you can quickly see the records most important to you
• Search all of your Salesforce records including using wildcards to search partial values