Rating 4.5 out of 5 (27 ratings in Udemy)

• How you can protect your team from outside interference and issues that might distract them from doing their work
• The importance of a psychologically safe environment, within which teams feel supported and protected
• Practical steps to set up a safe working environment for your team to be successful and more productive
• Improve the quality and safety of a team environment by investing yourself in the people and their future
• How competing interests and "politics" can derail a team if they are blamed and need to defend themselves
• The importance of creating a team culture that embraces failure rather than fears it or tries to avoid it
• How failures can be stepping stones to greater success if teams are given a chance to learn from their mistakes
• Don't be neutral in conflict; get into the detail of disagreements about your team's work so you can argue with substance
• Be a layer of insulation around your team by understanding what defines the environment and what role you need to play
• Encourage and support a unique, self-identifying team culture that reinforces safety and positive interaction
• Create opportunities and safe space for experimentation, creativity and innovation
• Talk about failure in ways that reinforces how it should be embraced rather than feared
• Get requirements into your team as early as possible so they can be as agile as possible
• Become a "heat shield" for your team and absorb the heat that comes from external conflict and politics around the team
• Use your language to affirm your team as much as possible so that they know you will back them in public and in private
• Take risk in supporting a team that doesn't have a track record and needs the space to perform even if they haven't earned it
• Ensure that the correct amount of work comes into your team environment so that the team is set up for success
• Ensure the right people are on the team or available to the team as additional skills and capacity that they need
• Actively develop a team culture that encourages and supports how the team want to work to be successful