Most courses on selling describe cold calling as a situation in which the salesperson picks up a phone, and goes straight through to a decision maker who talks openly about the issues affecting their business. In real life it is nothing like that!

Whether you plan to cold call or not this will be a useful course for you, because it gives a range of tips that will make your use of the telephone much more effective.

The truth is that if you want to be a star salesperson you have to be good on the phone!

Gaining appointments by telephone is a particular skill but one which can be readily learnt, this course details what you need to know to gain that skill.

This course is full of advice that is useful and practical. Be assured it contains no management jargon!