Communicating yourself assertively is an excellent attribute to have in the world of business, especially such for those in leadership and management roles; well-respected positions where your team will look to you for guidance. Communicating and acting assertively is an interpersonal skill that helps people to maintain healthy relationships, resolve interpersonal conflict, and all the while preventing your needs from being stifled or repressed.

This course will help you to develop the confidence you need to build key skills for assertive communication. Being able to communicate confidently and clearly will leave you feeling calmer and in control of any situation which may arise.

We'll take a look at the different styles of communication, the common mishaps that can lead to a breakdown in communication, and how you can better assert yourself within your team, no matter what level you are at. Throughout the course, we'll be exploring qualities of assertive communication, and explores its differences from passive and aggressive communication.

This course is aimed at all levels, covering the core fundamentals to every successful communicator.

This course is part of a business series, with the following courses also available to develop your marketing in business skillset:

• Implementing an agile approach to project management

• How to communicate your vision & values

• Mastering the art of selling

• Digital marketing fundamentals