Organization recognize that, to meet their business goals, they require staff with appropriate knowledge, skills and behavior. Recruiting key staff is a vital component of having the prepared workforce, but this will need to be supported by appropriate training and development . In fact, many organizations express their employment policies in a way that emphasizes commitment to the training and development of staff. The outcomes of training and development are directed at business requirements and job performance and are there expressed in operational items.An objective of training would be " to write good reports" rather than " to know how to write good reports"- and for clarity the word "good" would need to be carefully defined.

An organization uses manager training and development initiatives to improve the abilities of its staff. Training and development should be implemented in a structured manner within the framework of a training and development strategy that is itself fully integrated into the organizations business goals and plans. The human resources function needs to be proactive, having staff prepared for their role within a business initiative as that initiative becomes operational. Manager training are most successful when integrated with human resource procedures that include competence framework. This allows manager training and development initiatives to be designed and implemented against clear definitions of the required changes in knowledge, skills and behavior.