Methods and management techniques utilized in the building process. We'll try to differentiate between different types of management that exist in the construction industry. The types to be covered in this course are project management, program management, and agency construction management (AKA agency CM).

Course Objectives

By completing this course, you will be able to:

• Define program management and its characteristics

• Compare and contrast between project and program management

• Name different developer types to become program manager

• Define agency CM and its characteristics

• Explain different characteristics of agency CM in project phases

• List and define agency CM roles in the preconstruction and construction phases

• Compare and contrast different types of agency CM organizations

• List criteria for QBS

• Tell how agency CM provides warranty and what are the associated fees

Course Syllabus:

• Program Management

  • Program Management

  • Defining Program Management

  • Clarifying the Term “PM”

  • Developer as Program Manager

• Agency Construction Management

  • Agency Construction Management

  • Agency CM Defined

  • Management System Overview

  • Roles of the Project Team Members (Preconstruction Services)

  • Roles of the Project Team Members (Construction Services)

  • Types of Agency CM Organizations

  • Selection Criteria and Establishing the Fee

  • Risk Management & Future Trends

Course Note:

• This short course is part of the main "Construction Delivery Systems" available on Udemy.

• Each section comes with a case study. You're advised to take some time, read the case study statement, and try to respond to the case study questions.