Rating 4.12 out of 5 (4 ratings in Udemy)
What you'll learn- Management Basics - (Planning, Organizing, Delegating, Control and Leadership)
- Human Resources in Action - (Interviews, Job Descriptions, Performance Management, Disciplinary Action)
- Problem Solving and Decision Making
- Communication - (Email, Report and proposal Writing, Meetings, Negotiations and Conflict handling)
- Risk and Quality Management
- Finance Basic Concepts - (Drafting a budget, Petty Cash)
- Customer Service
- Time …
Rating 4.12 out of 5 (4 ratings in Udemy)
What you'll learn- Management Basics - (Planning, Organizing, Delegating, Control and Leadership)
- Human Resources in Action - (Interviews, Job Descriptions, Performance Management, Disciplinary Action)
- Problem Solving and Decision Making
- Communication - (Email, Report and proposal Writing, Meetings, Negotiations and Conflict handling)
- Risk and Quality Management
- Finance Basic Concepts - (Drafting a budget, Petty Cash)
- Customer Service
- Time Management
DescriptionThis course is for NEW TECHNICAL managers/supervisors, wanting to learn the basics of management. This course covers the most important topics on management. This course will provide you with the basic management skills you will immediately need to step into a management role.
We will cover the following topics:
Basics to management: Leadership, Planning, Control Organizing and Delegating.
Human Resources: Interviews, Job performance skills, employee contracts, training and disciplinary actions.
Problem Solving and Decision Making: The 5 step method.
Finance Basics: How to draw up a budget, use financial records, invoices, and work with petty cash.
Communication: How to conduct meetings, write proper emails, reports and proposals. Negotiation and conflict techniques.
Risk and Quality Management : techniques and processes.
Customer Service: Learn how to deal with your clients/customers to make your company great.
Time Management: Lastly your bonus lecture will cover time management , you will learn how to use your time effectively to achieve your goals.
You get an 80 page workbook - to assist you with your course and can be used as a quick go-to reference manual.
This course is going to assist you in learning basic management skills and helpful resources to ease you into your new role as supervisor or manager.
You already have the personality and leadership abilities, as recognized by your superiors. Now you can fine tune your skills
and get ready to improve yourself and your life!
